Holloway Pension Partners

Legal

Privacy notice

This notice explains how Holloway Pension Partners (“we”) collect and use personal data when you visit websecguard.digital, contact us, or become a client for UK financial advice and consulting.

Data controller

Holloway Pension Partners, 97008 Lloyd Circle, Upton King, Northern Ireland, United Kingdom, is the data controller. Email hello@websecguard.digital or call +44-5-526-0297 for privacy requests.

Data we collect

  • Identity and contact details you submit (name, email, phone, preferred call date)
  • Enquiry content, including consultation type and pension-related context you choose to share
  • Technical data such as browser type and pages visited if analytics cookies are accepted
  • Documents you later provide under an engagement (statements, forecasts, identification for regulatory checks)

Purposes and lawful bases

We process enquiry data to respond to your request (legitimate interests and, where you email us seeking a contract, steps prior to entering a contract). Client files are processed to deliver advice, meet regulatory record-keeping duties, and manage fees. Analytics run only with consent given through our cookie banner.

Retention

General website enquiries are kept up to 24 months after the last contact unless you become a client. Advice files are retained for at least the period required by UK financial services regulations and our insurers — typically six years or longer after the engagement ends — then securely destroyed or anonymised.

Sharing

We may share data with IT and email hosts, secure document storage providers, professional indemnity insurers, compliance consultants, and — with your instruction — pension scheme administrators or other advisers. We do not sell personal data.

International transfers

Most processing occurs in the United Kingdom. If a supplier stores data outside the UK, we rely on an adequacy regulation or appropriate safeguards such as the UK International Data Transfer Agreement or equivalent contractual clauses.

Your rights

Depending on your circumstances you may request access, rectification, erasure, restriction, objection, or data portability. You may also lodge a complaint with the Information Commissioner’s Office. Where processing is based on consent, you may withdraw consent without affecting prior lawful processing.

Cookies

See our cookies page for types, durations, and how to change your choice.